customer communication platform

customers expect
multi-channel conversations

communicate with your customers
easily, effectively and deeply

happy customers
are engaged with your brand

aavaz enables marketing, sales & support to act as one,
and create customer-centric experiences
to keep them coming back for more!

fluid conversations
increase customer success

aavaz omni-channel removes barriers to conversations
for you and your customers
your channels
  • Voice
    Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
  • Email
    Outbound and inbound emails with automated distribution, canned responses, send status and track opens
  • SMS
    Outbound and inbound text messaging with skills based routing, automated responses and more
  • Web Chat
    Chat with your customers from your website or application. Different pages can be configured to chat with relevant skilled agents.
  • Web Tracker
    Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
  • Twitter
    Tweet directly with your customers for that special connect on sales and customer service
  • Coming Soon...
    Facebook, LinkedIn, Instagram, WhatsApp, Facebook Messenger. We're adding channels!
your workflows
Marketing
Get visibility into your prospects with email, web tracking and more
Sales
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
Support
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
unified
conversations.
simplified.
Jan 15, 3:40 PM
Aliyah: "Learn more about exciting new features"
Jan 16, 11:00 AM
Neel: Hi, I'm interested in learning about your product...
Jan 17, 10:40 AM
Mona Agent: Neel, I hope you enjoyed the demo...
Jan 17, 1:20 PM
Mona Agent: Hi Neel, I'll be helping you with your training...
seamlessly simplified.
that's the promise!
join our growing list of success stories!